What information do we collect?
Fuzzy Yellow Balls collects information from you when you subscribe to our free newsletter, register as a free member of the site, or become a paying subscriber to one of our programs. When subscribing to our newsletter, we ask for your first name and email address. When registering as a free member of the website, you are asked to create an account using your name (or alias), email address, and you may be asked to create a password to protect your account.
What do we use your information for?
Nothing nefarious. We ask for your email address in order to send you a weekly newsletter that lets you know what’s new on FYB, and it may contain advertisements or links to our sponsors. You may unsubscribe from the newsletter at any time by clicking on the “Unsubscribe” link at the bottom of each newsletter email. Each time we send a newsletter we are able to track how people come from the newsletter to the website. We use this information to improve the content on fuzzyyellowballs.com, and to gauge how interested people are in various aspects of the game of tennis.
The information you provide to us will not be sold to a third party. We will use the information you provide to us to create a customized online experience. For example, if you tell us that you want to learn about the serve, we will send you instruction and/or offers about the serve instead of a different area of the game. Also, if you buy a product from one of our affiliates, and that affiliate has offered you a bonus for subscribing through their affiliate link, we will provide your contact information so they can fulfill the promised bonus.
In short, don’t worry, we aren’t going to sell your email address to some spammer.
If you choose to become a paying subscriber to one of our programs, we ask for your billing address and contact information. We need your billing information such as name and address in order to process your transaction.
How do we protect your information?
When you sign up for our email list, your contact information is not stored on FYB’s servers. It is placed directly into a highly secure database on an Email Serve Provider’s (ESP) servers which only FYB has access to (we pay for the service). An example of one of the ESPs we use is AWeber.com. If you choose to become a free member of FuzzyYellowBalls.com, your name, alias, and email address, are stored on FYB’s secure server hosted by RackSpace. If you become a paying subscriber to the Premium section of the site, we will also store your mailing address on our secure server. SSL-Secured credit card payment processing is done via ClickBank, a trusted industry leader. Your credit card information is stored by ClickBank and is never stored by FYB. If you choose to cancel your subscription to FYB Premium at any time, your credit card information will be removed from the system by ClickBank after 30 days.
Do we disclose any information to outside parties?
We do not sell to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. For example, FYB occasionally contracts with a third party to code / develop our website. Those companies, while developing the site, might have access to our email list, but they must agree to not disclose any of the information contained within. We may also release your information when we believe release is appropriate to comply with the law, and protect ours or others rights, property, or safety.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Fuzzy Yellow Balls, LLC
4545 Connecticut Ave. NW #535
Washington, DC 20008